Health & Support Services reflects student life beyond academics, including wellbeing, accommodation, and student engagement.

Health & Support Services

BIMI recognises that the wellbeing of every student is the foundation of academic success. We are committed to providing comprehensive, compassionate, and confidential support services that address the physical, mental, emotional, and academic needs of our student community.

4.1  On-Campus Medical Clinic

BIMI operates a dedicated on-campus Student Health Clinic staffed by licensed physicians and nurses. The clinic provides primary healthcare services to all enrolled students as part of their student benefits. Services available include:

•       General Practice Consultations: Assessment and treatment of common illnesses including respiratory infections, gastrointestinal conditions, dermatological complaints, and musculoskeletal injuries.

•       Preventive Health Services: Routine health check-ups, vaccinations (including influenza, hepatitis B, and other recommended immunisations), and health screening services.

•       Women's Health Services: Access to women's health consultations and referral to specialist gynaecology services at partner hospitals.

•       Pharmacy Services: A campus pharmacy dispensing prescribed medications, over-the-counter medicines, and first aid supplies at discounted rates.

•       Referral & Specialist Coordination: For conditions requiring specialist care, the clinic provides referral letters and coordinates appointments with BIMI's network of affiliated hospitals and specialist clinics.

•       Emergency First Response: A first aid station equipped with AEDs, oxygen, and emergency medicines, staffed by trained responders at all times during campus operating hours.

Clinic Hours

Monday – Friday

8:00 AM – 7:00 PM

Saturday

9:00 AM – 2:00 PM

Sunday & Public Holidays

Emergency consultations only (on-call physician)

Contact

clinic@bimiedu.com  |  Ext. 201

4.2  Mental Health & Psychological Support Services

Medical education is intellectually rigorous and emotionally demanding. BIMI takes the mental health of its students extremely seriously, providing proactive, non-judgmental, and fully confidential psychological support services.

Counselling Centre

The BIMI Counselling Centre is staffed by qualified counsellors and psychologists who provide one-to-one counselling sessions to students experiencing:

•       Academic stress, burnout, and performance anxiety

•       Adjustment difficulties (particularly for international students)

•       Depression, anxiety, and mood disorders

•       Grief and bereavement

•       Relationship and interpersonal difficulties

•       Trauma and distress resulting from clinical placements

•       Identity-related challenges

•       General emotional wellbeing concerns

Appointments can be made confidentially through the Student Portal, by email, or by walking in during drop-in hours. All sessions are strictly confidential and do not form part of a student's academic record.

Group Support Programmes

In addition to individual counselling, BIMI runs structured group support programmes including:

•       Stress Management Workshops — practical techniques for managing pressure during examinations and clinical rotations

•       Resilience-Building Programme — a 6-week structured course helping students develop coping skills and emotional resilience

•       Peer Support Network — trained student peer supporters available for informal conversations and signposting

•       Mindfulness & Meditation Sessions — weekly group sessions facilitated by the Yoga & Mindfulness Society

24/7 Crisis Support

BIMI partners with accredited mental health crisis lines to provide students with 24/7 access to emergency psychological support. Contact details for crisis resources are prominently displayed throughout campus, on the Student Portal, and in the Student Handbook.

All mental health services at BIMI are strictly confidential. Seeking support is an act of strength, not weakness. Our counsellors are here to support you — without judgment.

4.3  Academic Support Services

Learning Development Unit (LDU)

The Learning Development Unit provides structured academic support to students at all stages of their medical programme. Services include:

•       Study Skills Workshops: Regular workshops covering effective note-taking, time management, active recall techniques, spaced repetition, and examination strategies tailored to medical education.

•       Academic Writing Support: One-to-one consultations and workshops on scientific writing, case report preparation, and essay construction.

•       Numeracy & Statistics Support: Assistance for students who require additional support with biostatistics, data interpretation, and pharmacology calculations.

•       Learning Difficulties Support: Confidential assessment and support for students with dyslexia, ADHD, and other learning differences. Reasonable adjustments (including extended examination time) are arranged in coordination with faculty.

•       At-Risk Student Programme: Students who are identified as academically at risk receive a structured support plan including additional tutoring, more frequent personal tutor meetings, and tailored learning resources.

Personal Tutor System

Every BIMI student is assigned a Personal Tutor — an academic staff member responsible for monitoring their academic progress and personal wellbeing throughout their studies. Personal Tutors meet with their students at least once per semester and are available to students who need additional guidance outside of scheduled meetings.

4.4  Financial Hardship & Emergency Support

BIMI understands that financial difficulties can arise unexpectedly and can have a severe impact on a student's ability to continue their studies. The Student Welfare Fund exists specifically to provide emergency financial assistance to students facing unexpected hardship.

•       Emergency Bursaries: One-time grants available to students facing acute financial emergencies (e.g., family bereavement, serious illness, loss of sponsorship).

•       Payment Plan Arrangements: Students struggling with tuition fee payments may apply to the Finance Office for a structured instalment plan.

•       Food Pantry: A discreet on-campus food bank providing non-perishable food items and meal vouchers to students in need.

•       Financial Guidance Sessions: Regular sessions run by the Student Affairs Office covering budgeting, money management, and awareness of scholarship opportunities.

Applications for financial support are handled with complete confidentiality by the Student Affairs Office.

4.5  Disability & Accessibility Services

BIMI is committed to providing an inclusive and accessible educational environment for students with disabilities or long-term health conditions. Our Disability Services team works with students to assess individual needs and arrange appropriate reasonable adjustments, including:

•       Extended time and separate examination rooms for students with documented disabilities

•       Accessible physical campus facilities including ramps, lifts, and adapted toilets

•       Digital learning materials in accessible formats

•       Assistive technology resources available from the library

•       Dedicated disability support officer for one-to-one planning and advocacy

4.6  International Student Support

BIMI's International Student Support Office provides dedicated assistance to the large proportion of its students who are studying abroad for the first time. Services include:

•       Visa and residence permit guidance throughout the application and renewal process

•       Airport pickup and initial orientation support for new arrivals

•       Assistance with bank account opening, local SIM card registration, and city navigation

•       Translation assistance for key administrative documents

•       Connection to the International Students Association and country-specific student groups

•       Regular information sessions on legal rights, safety, and local cultural norms